1. Is there an application fee? How much is the security deposit, and is it refundable?
There is a $50 application fee per applicant. The security deposit is typically one month's rent. This is refundable, less any charges incurred as a result of damages caused by Tenant. A move-out inspection is completed within 72 hours of lease expiration to determine damages and any repairs needed. Tenants are welcome to be present for this inspection.
2. When is rent due, and how do I pay it?
Rent is due on the 1st of each month. It can be paid via personal check. official bank check, money order, or can be drafted from your bank account each month. Payments may be mailed in or brought directly to our office. Please allow for ample time if mailing to ensure rent arrives on time. Rent payments received after the 5th of the month are subject a 10% late fee.
3. How do I report maintenance concerns and how are they handled?
We have a hotline for all maintenance requests to be reported. Typically, maintenance requests are screened and answered Monday through Friday, 9:00am to 5:00pm, unless there is an emergency. Licensed Contractors are dispatched to repair the issue, and Tenants are kept up to date on when they can expect repairs to be completed.
4. Are pets allowed?
Many of our properties do allow pets. We charge a $250 non-refundable fee per pet, per lease term. This is paid with the first month's rent, and there are no recurring fees for having a pet after that. Tenant must sign a Pet Addendum in addition to the lease.
5. What utilities am I responsible for?
Unless otherwise noted in the lease, Tenants are responsible for paying electricity, water, sewer, trash, and any internet/phone/cable they wish to have. We give Tenants a list of providers to contact in order to set up these services.
6. Is there a Lease Administration Fee? When is this fee due?
The Lease Administration Fee is $175.00 and is due when signing your Lease.